Consumer Protection
A consumer who has been sold a defective product or given poor service has a clear remedy.
A consumer who has been sold a defective product or given poor service has a clear and inexpensive remedy under the consumer law, and we help clients use it. We act for consumers bringing complaints and for businesses defending them, before the District Consumer Disputes Redressal Commission, the Andhra Pradesh State Commission, and the National Consumer Disputes Redressal Commission.
For consumers our work covers complaints of deficiency in service and unfair trade practice against builders and developers for delayed possession and refund, against banks and finance companies, insurers, hospitals, telecom and electricity providers, airlines and travel operators, educational institutions, and online sellers and e commerce platforms, along with claims for defective goods, refund, replacement, and compensation. For businesses we defend such complaints, advise on compliance with the Consumer Protection Act, 2019, and act in product liability and misleading advertisement matters.
These proceedings are meant to be simple and quick, and we keep them that way for the client, drafting the complaint and the reply with the documents the commissions look for. Appeals and revisions go from the District Commission to the State Commission and the National Commission, and, on questions of law, by appeal and special leave to the Supreme Court of India.
Why SAC Legal
These proceedings are meant to be simple and quick, and we keep them that way for the client, drafting the complaint and the reply with the documents the commissions look for.
What We Handle
- Consumer complaints against builders for delayed possession
- Deficiency of service against banks and insurers
- Hospital and healthcare service complaints
- Telecom, electricity, and utility disputes
- E-commerce and online seller complaints
- Defective goods, refund and replacement claims
- Business defence of consumer complaints
- Consumer Protection Act 2019 compliance advisory
- Product liability matters
- Misleading advertisement complaints
Courts & Forums
- District Consumer Disputes Redressal Commission
- AP State Consumer Commission
- National Consumer Disputes Redressal Commission (NCDRC)
- Supreme Court of India
Speak with our team
For advice on a consumer protection matter, contact SAC Legal today.